----- OUTLET EYEWEAR CARE -----
Care Packages
INDIVIDUAL PLANS
SILVER CARE PLAN
Silver
The ideal plan to maintain the elegance of your eyewear and ensure long-lasting durability.
Covered eyewear
One pair of glasses only.
Regular care service
A comprehensive maintenance and protection session once every 6 months.
Technical adjustment
Realignment of frame angles and balance adjustments to ensure maximum comfort while wearing.
Deep cleaning
Using ultrasonic technology to remove fine deposits and buildup.
Consumable parts
Free replacement of nose pads and missing screws.
Repair benefits
20% discount on any additional spare parts or replacement lenses.
Shipping
The customer covers the cost of shipping the glasses to the maintenance center.
GOLD CARE PLAN
Gold
Complete protection against unexpected accidents with comprehensive spare parts coverage.
Covered eyewear
One pair of glasses only.
Regular care service
A comprehensive maintenance and protection session once every 6 months.
Adjustment & polishing
Frame adjustment and polishing to restore its original shine.
Deep cleaning
Full ultrasonic cleaning service.
Spare parts
Free and complete replacement of all spare parts (temples, hinges, screws).
Accident protection
40% discount on the value of a new frame in case of complete damage.
Lens protection
40% discount on new lenses in case of breakage or scratches.
Shipping
The customer covers shipping costs.
Platinum CARE PLAN
Platinum
Complete peace of mind with unlimited service throughout the year and free replacement.
Covered eyewear
One pair of glasses only.
Care service
Unlimited maintenance, cleaning, and adjustment sessions available on demand throughout the year.
Spare parts
Completely free replacement of all frame components.
Full replacement benefit
The customer is entitled to replace the frame or lenses with a completely new piece free of charge once per year in case of breakage.
Consumable parts
Free replacement of nose pads and missing screws.
Shipping & delivery
Fully free pick-up and delivery service from and to your doorstep.
Care gift
Valuable gifts with the premium Outlet Eyewear cleaning kit and a high-quality microfiber cloth.
Bundle & Business Plans
Family Bundle
Family Bundle
Smart savings for caring for the entire family's eyewear under one subscription.
Covered eyewear
Coverage for up to 3 pairs of glasses (prescription or sunglasses).
Care services
Includes all Gold Care Plan benefits for each of the three pairs.
Regular maintenance
Once every 6 months for each pair covered under the plan.
Accident protection
40% discount on replacement of broken frames or lenses for each item.
Shipping & delivery
Free shipping when all three pairs are submitted together in one maintenance request.
Family gifts
A dedicated cleaning kit for each family member included in the plan.
Business Care Plan
Business Plan
The complete coverage solution for all your Outlet Eyewear purchases with unlimited benefits.
Covered eyewear
Unlimited coverage (including all eyewear purchased through your Outlet Eyewear account).
Care service
Unlimited maintenance, adjustment, and polishing sessions throughout the year for all your eyewear.
Spare parts
Completely free for all registered items under your account.
Golden replacement benefit
You are entitled to a fully free replacement of up to two frames or two lenses annually in case of complete damage.
Discount protection
A fixed 50% discount on any additional replacements after using the free replacement allowance.
Shipping & delivery
Fully free and permanent shipping and pick-up service for all maintenance requests.
Annual care collection
Subscribers receive valuable gifts along with a complete annual care kit (sprays, professional cleaning cloths, and small adjustment tools).
IMPORTANT NOTE FOR OUR CUSTOMERS
All Outlet Eyewear Care plans are annual maintenance service agreements designed to preserve the performance, quality, and condition of your eyewear. Access to replacement benefits and discounts is subject to an active annual subscription period.