OUTLET CARE CENTER
Because your glasses deserve the best care.
Our relationship doesn't end at purchase, it's the start of keeping your glasses performing and looking their best, for years, through professional maintenance by qualified technicians.
Book A Maintenance Appointment →
OUR SERVI
Six ways we keep your glasses at their best
SVC—01
Professional Cleaning
Ultrasonic cleaning removes dust and fine buildup from frame, hinges, and lenses — without harming any component.
ULTRASONIC TECH
SVC—02
Frame Adjustment
Re-adjusting angles to restore comfort and stability, correcting bends from daily wear.
COMFORT & FIT
SVC—03
Consumable Parts
Nose pads, screws, hinges, and temples — original parts, subject to availability.
SVC—04
Frame Polishing
Restoring vitality to suitable frames, removing daily wear marks, keeping their elegant appearance.
FINISH RESTORE
SVC—05
Lens Replacement
Prescription or sunglass lens replacement to the highest standards, matched to your exact needs.
PRECISION FIT
SVC—06
Fault Repair
We assess the condition first, then confirm expected cost and duration before any repair begins.
ASSESSED FIRST
REPLACEMENT OF CONSUMABLE PARTS
Every part, accounted for
Original parts, subject to availability.
HOW DO YOU REQUEST THE SERVICE?
Six steps, start to finish
01
Log in to your account
02
Select "New Maintenance Request"
03
Specify the type of service
04
Attach photos, if necessary
05
Choose pickup or service point
06
We contact you to confirm
PICKUP & DELIVERY
We come to you
Glasses pickup and delivery in areas covered by our services, or through approved shipping companies — depending on the type of service and city.
Doesn't need to be from us. Just authentic.
We service most authentic glasses — whether bought from our store or anywhere else — after a quick inspection confirms they can be serviced.
OUTLET CARE SUBSCRIBERS
One card. Ongoing benefits.
Outlet Care Membership
Discounts on repairs
Free replacement of certain parts, by package
Exclusive benefits on lenses, frames & maintenance
Priority order processing
FREE INITIAL ASSESSMENT
Upload three photos of your glasses
Front
Straight-on view
Side
Profile view
Above
Top-down view
BOOK A MAINTENANCE APPOINTMENT